If you’re seeing errors in Microsoft Windows Live Mail after the upgrade check the following;

1. Your computer might be looking at the old server. To fix this, clear your DNS cache. If this does not fix your problems, your ISP is caching an old record. Large ISP’s can take u 72+ hours to refresh their DNS servers. To fix this, change to a free DNS service like OpenDNS and Google Public DNS.
2. Check your mail settings are correct in Windows Live Mail How-to check your incoming and outgoing settings.
3. If you are using IMAP then you will need to set your folder prefix. See How to set IMAP Prefix in Windows Live Mail
4. Check email authentication is enabled. How-to enable SMTP Authentication
5. Try changing your sending port: How to change SMTP port number

If you continue to have problems please open a new support ticket detailing the problem.

This page is wiki editable click here to edit this page.

Sponsors

Related posts:

• Troubleshooting Apple Mail
• Troubleshooting Outlook Express
• Troubleshooting Outlook 2007
• Troubleshooting Microsoft Entourage
• How to set IMAP Prefix in Windows Live Mail

This entry was posted on Wednesday, May 5th, 2010 at 4:25 pm and is filed under Email, Upgrade. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.