Troubleshooting Email

How to change SMTP port number

 

If you can receive but cannot send email, it’s likely your ISP is restricting access to SMTP on port 25.

This article shows you how to change the default SMTP port number in Microsoft Outlook Express, Microsoft Outlook, Mozzila Thunderbird, Microsoft Entourage and Apple Mail.

Microsoft Outlook Express

  1. Open Outlook Express.
  2. Click Tools > Accounts.
  3. Click the ‘Mail’ tab and double click on your account.
    Select your account

    Select your account

  4. Click the ‘Advanced’ tab and change ‘Outgoing Mail server’ to 26.
    Click the advanced the advanced tab and change port to 26

    Click the advanced the advanced tab and change port to 26

  5. Click OK and follow prompts to return to Outlook.

Microsoft Outlook 2003-2007

  1. Open Outlook.
  2. Click Tools > Email Accounts.
  3. Click ‘View or change existing e-mail accounts’.
  4. Double click on your account. Click the ‘More Settings…’ button in the lower-right of the window. A new window will open titled, Internet E-mail Settings.
  5. Click the ‘Advanced’ tab and change the ‘Outgoing server’ to 26.
  6. Click OK and follow prompts to return to Outlook.

Thunderbird

  1. Open Thunderbird.
  2. From the main menu, click Tools > Account Settings.
  3. Click Outgoing Server (SMTP) from the options on the left.
  4. Click on the account to edit and click on the Edit button.
  5. Under the Settings options, enter 26 as the Port number.

    Thunderbird - Change Port

  6. Click OK.
  7. Click OK again to return to Thunderbird.

Microsoft Entourage 2008

  1. Open Entourage
  2. From the main menu, click Entourage > Account Settings.
  3. Click the button titled Click here for advanced sending options.
    Entourage - Account Settings

    Entourage – Account Settings

  4. Tick Override default SMTP port and enter 26.
    Entourage - Advanced Sending Options

    Entourage – Advanced Sending Options

  5. Click the top-left corner to close the window.
  6. Click OK to return to Entourage.

Apple Mail

  1. Open Mail.
  2. From Mail’s top menu click Mail > Preferences.
  3. Click on the account to edit.
  4. Select Edit SMTP server list from the Outgoing Mail Server (SMTP) drop-menu.
  5. Click Advanced.
  6. Select Use custom port and enter 26 as the port number.
  7. Click OK.
  8. Close the window and when prompted click Save.

Windows Mail

  1. Open Windows Mail.
  2. Click Tools > Email Accounts.
    Windows Mail - Click Tools then Accounts

    Windows Mail – Click Tools then Accounts

  3. Click on your account. Click the ‘Properties’ button to the right of the window. A new window will open titled, Internet E-mail Settings.
    Windows Mail - Click Account Properties

    Windows Mail – Click Account Properties

  4. Click the ‘Advanced’ tab.
    Windows Mail - Click the Advanced tab

    Windows Mail – Click the Advanced tab

  5. Change the ‘Outgoing server’ port from 25 to 26.
    Windows Mail - Change SMTP port

    Windows Mail – Change SMTP port

  6. Click OK and follow prompts to return to Windows Mail.

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One Response to “How to change SMTP port number”

  1. Andy says:

    Thanks for this great resource. This is a one stop shop for changing your SMTP port regardless of your email client. For more on Office head to http://www.facebook.com/office

    Keep up the great posts!

    Cheers,
    Andy
    MSFT Office Outreach Team

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